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  • Terms and conditions - Compressport USA - The Official Store of Compression Clothing

    TERMS & CONDITIONS

    Please read our terms and conditions carefully. Submitting an order or becoming a member of Compressportusa.com, means that you agree to be bound by these terms and conditions. These terms and conditions are subject to change at any time without any further notice. Any transaction is governed by the terms and conditions in place at the time of the transaction.

    • We reserve the right to cancel orders at any time.
    • Prices and products are subject to change at any time without notice.
    • We will contact you within 48 hours if a product becomes unavailable after the order has been accepted. We will suggest product alternatives or remove the item from the order and give you a full refund.
    • Dispatch and delivery dates are provided as a guide only. We take no responsibility for any failure to deliver products within the expected delivery time.
    • Colors depicted should be used as a guide only as some fabrics and materials may appear different depending on lighting conditions resulting in color variations shown on the website and in the catalogue.
    • Amendments to orders can be considered by contacting Multisports USA via email or telephone. Additional shipping charges may apply.
    • All prices are in USA Dollars.

    RETURN/EXCHANGE POLICY

    We truly believe that you will be pleased with our products. We understand, however, that you may have to return something to us for a variety of reasons. Therefore, we will happily accept your return/exchange within 30 days of purchase. Please read the following policies and procedures for exchanges or returns:

    • Merchandise must be returned in its original condition: new, unworn, unwashed and properly packed in the original box. Please be aware that because it is a compression garment, all items that have been worn will show signs of wear and will no longer be in the original condition.
    • Exchanges may take up to 5 business days to process.
    • Credits will be made to the original payment form of your order and may take up to 5 business days to process by Multisports USA.
    • Original shipping and handling costs are non-refundable. The customer is responsible for the returning/exchange shipping cost.
    • For returning orders that were under a free shipping promotion, the amount of the shipping cost will be deducted from the final refund.
    • If you receive the wrong item, we will provide the returning label and make sure that you will receive the correct one as soon as possible.
    • Please send copy of the receipt together with your return/exchange.

    All sales on clearance items are final. No return or exchanges, only if defective from factory. 

    Promo/Discount codes are not applicable on clearance items.

    Care
    All items that we sell require special care because of the materials they are made of and more important to maintain the original level of compression. Please use cold water and a mild soap. Machine wash cold, no tumbling, no dryer.

    Return of a defective item under warranty
    We trust the high standards of quality of our products so much that we have a 2 year return warranty.

    Clearance Items Policy
    Clearance includes new, unopened, factory-sealed products that are either discontinued, overstock, or end of stock. They come with the original manufacturer's warranty. All sales are final, no returns or exchanges, with exception of manufacturer warranty coverage.

    Please ship returns/exchanges to
    Multisports USA
    Returns/Exchanges
    4005 NW 114th Ave, Suite 6
    Doral, FL 33178

    Contacts
    email: info@multisportsusa.com
    P: (786)8992282
    F: (786)3913897

    We have designed our returns process to support a reasonable cost of doing business and avoid needless waste.

    Thank you!